Error - View Single Post - Problem with Nokia PC Suite and Nokia 6020

**Iphone** · 29-Mar-2007, 01:39 AM

Hi! I'd like to ask what could I have been doing wrong since I can't seem to make the Nokia PC Suite work with my Nokia 6020 phone.

I have the infrared in my XP laptop and I have used it before so laptop's infrared is working. The same with my phone, Kodak was able to get my images through infrared when i brought it to them so again, phone's infrared is ok.

Now, I recently installed the Nokia PC Suite v6.6 (this is the first time I used it) in my laptop. It could "detect" my phone because I see the model listed after I tried connecting it -- BUT as I try to make Store Images/Browse files work, there seems to be a problem with the connection. I see the model listed but I cannot select it because it's disabled. Moreover, how come the suite was able to "detect" my phone, but it still doesn't say I'm connected?

I tried connecting again but same problem occurs. I searched the help pages and it said my model might not be compatible with the suite; however, I downloaded the suite step-by-step, making sure that it supports 6020. So I'm sure I have the right copy if the Nokia PC Suite.

Any suggestion on how to solve this problem?

29-Mar-2007, 01:39 AM	#1 (permalink)
Iphone Fixed Error! Posts: 4,202 Join Date: Mar 2007 Rep Power: 6 IM:	Problem with Nokia PC Suite and Nokia 6020 Hi! I'd like to ask what could I have been doing wrong since I can't seem to make the Nokia PC Suite work with my Nokia 6020 phone. I have the infrared in my XP laptop and I have used it before so laptop's infrared is working. The same with my phone, Kodak was able to get my images through infrared when i brought it to them so again, phone's infrared is ok. Now, I recently installed the Nokia PC Suite v6.6 (this is the first time I used it) in my laptop. It could "detect" my phone because I see the model listed after I tried connecting it -- BUT as I try to make Store Images/Browse files work, there seems to be a problem with the connection. I see the model listed but I cannot select it because it's disabled. Moreover, how come the suite was able to "detect" my phone, but it still doesn't say I'm connected? I tried connecting again but same problem occurs. I searched the help pages and it said my model might not be compatible with the suite; however, I downloaded the suite step-by-step, making sure that it supports 6020. So I'm sure I have the right copy if the Nokia PC Suite. Any suggestion on how to solve this problem?