Originally Posted by weimboyz

I hope someone can help me because Norton could not. We just renewed and upgraded our Norton Internet Security; since doing so yesterday; whenever I close Internet explored it give me the error: IE error 0x74985c91 and says something about the memory and that a file could not be read so it will close the browser. I say ok; the error appears again and it I am out of Internet Explorer. I do not know what happened when we installed the new Norton. I was on the live chat with them and they could not help me and of course sent me off to call the provider.
I had Norton before and never had a problem until yesterday. Has anyone had this problem before? How do I solve it.. it is very annoying!!
Thanks for your help!!!