Hello; No I wasnt' able to fix the problem. Contacted Norton via chat and they tried to fix my issue 3 times. So after the 3rd person couldn't help me (which issue had been escalated to a midlevel technician) I asked for a refund. I removed the entire Norton System (you have to go to a special remove tool) from my computer and got my refund about 2 days later. I now use McAfee and have had NO issues what so ever. I also notice that McAfee is faster on email... for somereason it took a few more seconds from Norton (symantec) to download my email.
Hope this helps you..
Regards,
Weimboyz