I have just reinstalled a windows xp system. However when the user tries to print emails from outlook express, certain emails will print fine with the messge header(To:xxx@xxx.com, From:xxx@xxx.com, etc), while other emails will not print the header. All messages will print the message content. I am not sure if it is a bug or I need to set certain settings in windows/outlook express to enable printing of message header. Does anyone have any suggestions?