Anilrgowda

The blunt facts are:

1. America's #1 security solution completely forgot their manners. They have created a support system that is unwieldy, nearly to the point of being unusuable. You cannot find the answers, and neither can we.

2. Norton products are hugely complicated pieces of software (some call it "bloated"), that integrates with many different functions of your system. I cringe when I advise someone to uninstall it, as that is an often frustrating, and not entirely successful, event.

3. This board is continually flooded with folks asking how to make their Norton product work, or even uninstall it. We must continually reply that we do not know, because we have no better sources for information than you. If Symantec wanted our help, there would be someplace for us to go with our questions. I cannot think of another software vender that provides no resources for techs in the field; most have forums where we can get tough questions answered.

The bottom line is, we can't help you. It irks me to say it, but we just can't. We are not going to tell you to uninstall it, because we don't want to be responsible for the consequences of that.