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Adobe PDF causing 82.0180 EIO 2 Error when attempting to print
Question: We have a user who cannot print to a specific printer from Adobe Professional v6. The printer is a HP Laserjet 9000 (PCL 6). When the user prints to this printer, the printer displays "82.0180 EIO 2 Error" and fails to print. Also within Adobe, under the status of the printer it says "Error; 1 document printing" even when the queue is empty on her computer, as well as the the networks queue (printer is networked). I have uninstalled the printer driver as well as adobe and even tested this on anothe profile on the same computer with no luck.
The user can print to the Laserjet from any other program (word, excel, Internet Explorer) without any issues. This is the only user with this problem. Every other user can print the PDF's without issues on their computers. Anyone have any idea how to fix this??? |
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