Iphone

Question: A while ago our arcseve db started crashing each night. The backup still seems to go through but we need to manually start the agent every morning. This has been goin on for a week or two. As of two days ago ArcServe refuses to use media from the media pool and requests blank tapes each time. The log has some interesting entries about UUID.

Job No....................... 3
Job ID....................... 664
Workstation.................. *Servername* ( *IP ADDRESS*)
Source....................... System State
Target....................... F-P5-THU-12/14/06, ID CCE7, Sequence #1, S/N 1000010
Session...................... 6
Start Time................... 12/15/06 12:10 AM
Session Method............... Full (Clear Archive Bit)
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)
Total Directories............ 58
Total File(s)................ 1 751
Total Skip(s)................ 0
Total Size (Disk)............ 229,67 MB
Total Size (Media)........... 234,68 MB
Elapsed Time................. 23s
Average Throughput........... 612,22 MB/min
Total Error(s)/Warning(s).... 0/1
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)

Tried to google it but didn't really come up with anything useful.

Iphone

Just to clarify, this statement is incorrect "A while ago our arcseve db started crashing each night. " Your ARCserve database has not crashed.

Check to see if there are tapes in the Scratch Set. If there are none then it is correct that it would ask for a blank tape. If there are tapes in the Scratch Set then there is a good chance there is database corruption.

Which DB Agent is being used?
Is the database running on the same server as ARCserve or a different one?
Have you verified the integrity of the database, and checked it's logs for errors.