Iphone

I have a problem with Outlook Express. When it is open, the message preview window shows nothing, and when a message or a contact name is double clicked, I get these error messages….
“One or more parts of this message could not be opened”
“There was an error opening this message. There is not enough memory”

When OE is closed off, it is still running in the background and another instance cannot be started until I go into the task manager and end the “Msimn.exe” process. Then it loads up but with the same problem.

I have run a full trend micro online scan and found nothing. This occurs in safe mode as well.

I have compacted mailboxes several times, as well as backed up the mailbox store and uninstalled OE and then reinstalled with new identity and still the same problem.

I have loaded the DBX store onto another computer and identity and it worked fine.

Am I looking at a full format here or is there something else I can do? Please any help would be apprec….
Thanks!

I am running: XP-Home sp2
P4 2.93Ghz with 512 Ram
80Gig Hd with 70Gig free space

Iphone

Have you tried Ticking the "automatically download messages when viewing in the preview pane" box under the Tools menu > Options > "Read" tab.
An UNticked box is the probable explanation for a message failing to display in the preview pane when it is selected from the list, and you usually press the spacebar to display the full message in the preview pane.

I'm not entirely sure if Outlook Express uses the same internal resource to display a message in the preview pane as it does when double-clicked to open it in the full viewer, so distinguishing if it can be "previewed" but not "opened" might shed some light on where the problem lies.

To discount any possibility that OE is having some difficulty reading messages in "Rich Text" (HTML), tick the "Read all messages in plain text" option under the "read" tab, Apply the change, close OE and reopen it.

You haven't specifically stated whether this issue is the same when attempting to open messages in any other folders other than your Inbox. If you haven't tested this, then perhaps you could do so and let us know the results.

It is strange that the *.eml type did not have an association for OE. There's a possibility that the root of the problem may be in part due to a wrong file association command.

Here's the two relevant keys exported from Regedit on my WinXP SP2 system running OE6 for you to compare:

[HKEY_CLASSES_ROOT\.eml]
@="Microsoft Internet Mail Message"
"Content Type"="message/rfc822"

[HKEY_CLASSES_ROOT\Microsoft Internet Mail Message]
@="Internet E-Mail Message"

[HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00 ,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00,6f,00 ,6f,00,6b,00,20,00,45,00,\
78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d,00,73 ,00,69,00,6d,00,6e,00,2e,\
00,65,00,78,00,65,00,2c,00,2d,00,34,00,00,00

[HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell]

[HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open]

[HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00 ,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,4f,00,75,00,74,00,6c,00 ,6f,00,6f,00,6b,00,20,00,\
45,00,78,00,70,00,72,00,65,00,73,00,73,00,5c,00,6d ,00,73,00,69,00,6d,00,6e,\
00,2e,00,65,00,78,00,65,00,22,00,20,00,2f,00,65,00 ,6d,00,6c,00,3a,00,25,00,\
31,00,00,00

It would probably be a lot easier to compare if you double-click on the [Default] Value under the [..\..\command] key, where the associated command should show as:

"%ProgramFiles%\Outlook Express\msimn.exe" /eml:%1

It's also viewable using the Folder Options > file Types dialog where it will be listed as "EML Internet E-Mail Message". This is probably where you created the association when you found it to be absent, but there are a couple of fields and boxes that perhaps aren't ticked or populated.

Here's how the fields, etc. are populated in my Folder Options > File types when the "Open" action (the only action) is selected and the "Edit" button is clicked:

"Action" field: open
"Application used to perform action" field:
"C:\Program Files\Outlook Express\msimn.exe" /eml:%1
(Note that the only space is after \msimn.exe" and before /eml:%1)
"Use DDE" box: Ticked
"DDE Message" field: empty
"Application" field: msimn
"DDE Application not running" field: empty
"Topic" field: System

Verify that yours is the same.

If there was no file association set, then reinstalling Outlook Express, as suggested by nobus, would reinstate and correct any missing or incorrect registry entries.

With reference to your running CCleaner, you said that "Trash was deleted from OE......2 items...". Any idea what they were ie. Registry entries, redundant files, ...?