Iphone

I have a Win XP PC that claims on the log-in screen that there are a number of unread messages. (Win XP SP2 all updates have been installed for both XP and Office)
On opening Outlook (2003), and reading all unread messages, if I log off then the log-on screen says "118 unread message". Re-opening Outlook finds there are none.
Can you help me make it show the correct number please?

This question is very similar to Q_21491975 at
Outlook Groupware Software: Log-on screen in XP says "x unread messages" but there are none
Except.....
I only have one account set up in Outlook.

Iphone

check the reg permissions as per this
Overview of the mail notification display on the Windows XP Welcome screen

Overview of the Mail Notification Display on the Windows XP Welcome Screen

The information in this article applies to:

· Microsoft Windows XP Home Edition

· Microsoft Windows XP Professional

This article was previously published under Q304148

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

The Welcome Screen is displayed by default on Windows XP Home Edition and Windows XP Professional-based computers that are not members of a domain. Under your name on the Welcome screen, there is a hyperlink that indicates the number of unread e-mail messages, which, if you click it, reveals which account the messages are from, and how many each e-mail provider contains. For example, if you have three unread e-mail messages, and you click the hyperlink under your name, you see the following information where UserID is your user name for the corresponding e-mail account:

UserID@msn.com (2)

UserID@hotmail.com (1)

The hyperlink is only displayed if you have an e-mail client running on your computer that is capable of updating the Welcome screen. Currently, there are only two applications that support this feature, Microsoft Outlook Express and Windows Messenger.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

This e-mail hyperlink is only displayed if the e-mail client that your computer is running populates the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail

You cannot disable this feature in the user interface nor can you configure the Welcome Screen to populate the unread message count from only a particular e-mail application. For example, you do not want your e-mail messages from UserID@hotmail.com displayed on the Welcome screen. However, to work around this behavior, you can set the permissions on the following registry key to read-only for the System account:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail

When the application attempts to update the registry key as new mail arrives, it will not have sufficient permission to do so and the Welcome Screen will not be updated.

Start Registry Editor (Regedit).

Navigate to the following folder in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail

Right-click the UnreadMail folder, and then click Permissions.

Click the System account, and then check the Deny check box for full control

Click OK.

Quit Registry Editor.

To block only one of the e-mail clients from updating the Welcome screen, permissions to the registry key under "UnreadMail" specifying the e-mail account must have System permissions set to read-only. For example, you have the two following registry keys under the UnreadMail key:

UserID@msn.com

UserID@hotmail.com

To block UserID@msn.com from being displayed on the screen and to retain UserID@hotmail.com, set the permissions on the UserID@msn.com key:

Start Registry Editor (Regedit).

Navigate to the following folder in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail

Expand the UnreadMail folder.

Click the e-mail provider that you do not want to be displayed on the Welcome screen.

Right-click the folder, and then click Permissions.

Click the System account, and then check the Deny check box for full control

Click OK.

Quit Registry Editor.