I recently became aware that when you upgrade from outlook 2000 (Office 2000) to outlook 2003 (Office 2003) the pst file is not automatically converted to the new format (unicode).
I followed the procedure given in another question that I posted Q_22131367. I seem to have all my data imported OK. Unfortunately, I now have 6 new Personal Folders, that seem to have the same data as my new personal folder. If I right-click on these duplicate Personal Folders I canNOT close them. I also do NOT have the option to delete them.
I decided to try to go back to my original configuration. So, I just renamed my new pst. I then renamed my original pst to it's original name (outlook.pst). Everything opened OK but the duplicate Personal Folders remain.
Any suggestions will be appreciated.