Three times last week I received messages that went something like this:
"
Help me RESCUE data from CRASHED MS BCM! My computer with BCM installed (and full of my accounts) crashed. I had to pull the data off the drive, then reformat WINXP and go from there. I have reinstalled BCM, but am now LOST as to how/and where to find my accounts. (And nope,- I did not get to back them up.) I just want the data, the interlinks are not important."
Rule #1 - Back up your data often! BCM includes a backup utility that makes it easy - use it.
If you don't have a recent backup, you may be able to recover the data, if you have a copy of the two database files, ending with the extension LDF and MDF.
- Create a new database in BCM, naming it the same as your old database.
- Exit Outlook and stop the BCM service in Admin Tools, Services.
- Replace the new database files with your old ones, making sure the file names are identical.
- Restart the BCM service and Outlook.
See
Exchange Messaging Outlook 7 July 2004 if you need more details, such as file locations.