driverdownloads

Vista Home Premium, pre-installed
32 bit
Gateway GM5410E, purchased less than 2 weeks ago.
Processor: Intel Core 2 duo E6300
Memory: 2048 MB DDR2 duel channel
Vista home premium
Video: Intel graphics media accelerator x3000 with 256 MB, integrated

When the user turns on the slide show screen saver, or uses the filmstrip feature in Windows Photo gallery, BSOD, briefly & computer hangs.

Gateway tech support blamed Microsoft. The store from which the computer was purchased has an identical PC & monitor. The problem doesn't occur on their setup.

I downloaded the latest Windows debugging tool from Microsoft.
http://www.microsoft.com/whdc/devtoo...nstallx86.mspx

I downloaded the symbols packages from Microsoft, x86 retail & x86 checked
http://www.microsoft.com/whdc/devtoo...symbolpkg.mspx

I installed the symbols to c:\windows\symbols

This is the path I use in Windows debugger, for symbols.
SRV*c:\windows\symbols*Symbol information

I have also tried this symbol path:
SRV*C:\WINDOWS\Symbols;C:\WINDOWS\system;C:\WINDOW S\system32;C:\WINDOWS\Symbols\ACM;C:\WINDOWS\Symbo ls\AX;C:\WINDOWS\Symbols\dll;C:\WINDOWS\Symbols\ex e;C:\WINDOWS\Symbols\drv;C:\WINDOWS\Symbols\sys;C: \WINDOWS\Symbols\tsp;*http://www.alexander.com/SymServe;*h...g/symbols.mspx

I know that the report states that I don't have the correct symbols. However, I have the only symbols available.

I hope you can help me.