Iphone

OK, I have tried all the tech support bulletins you have been suggesting.

Nothing works. The only thing that does seem to work is if the update hangs

and searches forever, deleting the SoftwareDistribution directory clears this

up. Here is my current setup:



No firewall software

Windows firewall is OFF

Internet Explorer is set to it's original defaults

No virus protection

No proxies

Connected straight to broadband provider

All programs turned off

Here is a copy of the Windows Update log from the time Vista boots until the

time it returns with its error. I note two unusual things in the log file:



2007-05-13 19:54:58:381 1164 adc Setup WARNING: SelfUpdate is in an error

state



and



2007-05-13 19:55:05:151 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd



I shouldn't be using a proxy. The log even states I don't have one. Here

is the log from bootup to failure:



2007-05-13 19:52:01:157 1148 f1c AU AU initiates service shutdown

2007-05-13 19:52:01:172 1148 f1c AU ########### AU: Uninitializing

Automatic Updates ###########

2007-05-13 19:52:01:516 1148 f1c Service *********

2007-05-13 19:52:01:516 1148 f1c Service ** END ** Service: Service exit

[Exit code = 0x240001]

2007-05-13 19:52:01:516 1148 f1c Service *************

2007-05-13 19:54:58:303 1164 adc Misc =========== Logging initialized

(build: 6.0.6000.16386, tz: -0400) ===========

2007-05-13 19:54:58:318 1164 adc Misc = Process:

C:\Windows\system32\svchost.exe

2007-05-13 19:54:58:318 1164 adc Misc = Module:

c:\windows\system32\wuaueng.dll

2007-05-13 19:54:58:303 1164 adc Service *************

2007-05-13 19:54:58:318 1164 adc Service ** START ** Service: Service startup

2007-05-13 19:54:58:318 1164 adc Service *********

2007-05-13 19:54:58:334 1164 adc Agent * WU client version 6.0.6000.16386

2007-05-13 19:54:58:334 1164 adc Agent * Base directory:

C:\Windows\SoftwareDistribution

2007-05-13 19:54:58:334 1164 adc Agent * Access type: No proxy

2007-05-13 19:54:58:334 1164 adc Agent * Network state: Connected

2007-05-13 19:54:58:381 1164 adc Setup WARNING: SelfUpdate is in an error

state

2007-05-13 19:54:58:584 1164 dec Agent *********** Agent: Initializing

Windows Update Agent ***********

2007-05-13 19:54:58:584 1164 adc Report *********** Report: Initializing

static reporting data ***********

2007-05-13 19:54:58:584 1164 dec Agent *********** Agent: Initializing

global settings cache ***********

2007-05-13 19:54:58:584 1164 adc Report * OS Version = 6.0.6000.0.0.66304

2007-05-13 19:54:58:584 1164 dec Agent * WSUS server: <NULL>

2007-05-13 19:54:58:584 1164 adc Report * OS Product Type = 0x00000003

2007-05-13 19:54:58:584 1164 dec Agent * WSUS status server: <NULL>

2007-05-13 19:54:58:584 1164 dec Agent * Target group: (Unassigned

Computers)

2007-05-13 19:54:58:584 1164 dec Agent * Windows Update access disabled: No

2007-05-13 19:54:58:584 1164 dec DnldMgr Download manager restoring 0

downloads

2007-05-13 19:54:58:584 1164 dec AU ########### AU: Initializing Automatic

Updates ###########

2007-05-13 19:54:58:584 1164 dec AU # AU disabled through User preference

2007-05-13 19:54:58:599 1164 dec AU AU finished delayed initialization

2007-05-13 19:54:58:693 1164 adc Report * Computer Brand = Hewlett-Packard

2007-05-13 19:54:58:693 1164 adc Report * Computer Model = HP Pavilion

dv6000 (RP285UA#ABA)

2007-05-13 19:54:58:708 1164 adc Report * Bios Revision = F.13

2007-05-13 19:54:58:708 1164 adc Report * Bios Name = Ver 1.00PARTTBLv

2007-05-13 19:54:58:708 1164 adc Report * Bios Release Date =

2007-01-02T00:00:00

2007-05-13 19:54:58:708 1164 adc Report * Locale ID = 1033

2007-05-13 19:55:02:343 1164 d94 AU Triggering AU detection through

DetectNow API

2007-05-13 19:55:02:343 1164 d94 AU Triggering Online detection (interactive)

2007-05-13 19:55:02:359 1164 adc AU #############

2007-05-13 19:55:02:359 1164 adc AU ## START ## AU: Search for updates

2007-05-13 19:55:02:359 1164 adc AU #########

2007-05-13 19:55:02:374 1164 adc AU <<## SUBMITTED ## AU: Search for updates

[CallId = {BDEC070E-BC5C-468F-82CD-0185B626F59B}]

2007-05-13 19:55:02:374 1164 8b8 Agent *************

2007-05-13 19:55:02:374 1164 8b8 Agent ** START ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-05-13 19:55:02:374 1164 8b8 Agent *********

2007-05-13 19:55:02:390 1164 8b8 Setup Checking for agent SelfUpdate

2007-05-13 19:55:02:390 1164 8b8 Setup Client version: Core: 6.0.6000.16386

Aux: 6.0.6000.16386

2007-05-13 19:55:05:151 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:05:151 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:05:151 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd

2007-05-13 19:55:05:151 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:07:663 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:07:663 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:07:663 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd

2007-05-13 19:55:07:663 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:10:174 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:10:174 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:10:174 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd

2007-05-13 19:55:10:174 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:12:686 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:12:686 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:12:686 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd

2007-05-13 19:55:12:686 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:12:686 1164 8b8 Misc WARNING: DownloadFileInternal failed

for

[url]http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab:[/url]

error 0x80072efd

2007-05-13 19:55:15:619 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:15:619 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:15:619 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:15:619 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:18:505 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:18:505 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:18:505 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:18:505 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:21:360 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:21:360 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:21:360 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:21:360 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:24:043 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:24:043 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:24:043 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:24:043 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:24:043 1164 8b8 Misc WARNING: DownloadFileInternal failed

for http://download.microsoft.com/vista/...tawuredir.cab:

error 0x80072efd

2007-05-13 19:55:26:430 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:26:430 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:26:430 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:26:430 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:28:816 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:28:816 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:28:816 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:28:816 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:31:188 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:31:188 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:31:188 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:31:188 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:33:590 1164 8b8 Misc WARNING: Send failed with hr = 80072efd.

2007-05-13 19:55:33:590 1164 8b8 Misc WARNING: SendRequest failed with hr =

80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes

used : <>

2007-05-13 19:55:33:590 1164 8b8 Misc WARNING: WinHttp:

SendRequestUsingProxy failed for

<http://update.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.

error 0x80072efd

2007-05-13 19:55:33:590 1164 8b8 Misc WARNING: WinHttp: DoFileDownload

MakeRequest failed. error 0x80072efd

2007-05-13 19:55:33:590 1164 8b8 Misc WARNING: DownloadFileInternal failed

for http://update.microsoft.com/vista/wi...tawuredir.cab:

error 0x80072efd

2007-05-13 19:55:33:590 1164 8b8 Setup WARNING: SelfUpdate check failed to

download package information, error = 0x80072EFD

2007-05-13 19:55:33:590 1164 8b8 Setup FATAL: SelfUpdate check failed, err =

0x80072EFD

2007-05-13 19:55:33:590 1164 8b8 Agent * WARNING: Skipping scan,

self-update check returned 0x80072EFD

2007-05-13 19:55:33:606 1164 8b8 Agent * WARNING: Exit code = 0x80072EFD

2007-05-13 19:55:33:621 1164 8b8 Agent *********

2007-05-13 19:55:33:621 1164 8b8 Agent ** END ** Agent: Finding updates

[CallerId = AutomaticUpdates]

2007-05-13 19:55:33:621 1164 8b8 Agent *************

2007-05-13 19:55:33:621 1164 8b8 Agent WARNING: WU client failed Searching

for update with error 0x80072efd

2007-05-13 19:55:33:621 1164 93c AU >>## RESUMED ## AU: Search for updates

[CallId = {BDEC070E-BC5C-468F-82CD-0185B626F59B}]

2007-05-13 19:55:33:621 1164 93c AU # WARNING: Search callback failed,

result = 0x80072EFD

2007-05-13 19:55:33:621 1164 93c AU # WARNING: Failed to find updates with

error code 80072EFD

2007-05-13 19:55:33:621 1164 93c AU #########

2007-05-13 19:55:33:621 1164 93c AU ## END ## AU: Search for updates

[CallId = {BDEC070E-BC5C-468F-82CD-0185B626F59B}]

2007-05-13 19:55:33:621 1164 93c AU #############

2007-05-13 19:55:38:598 1164 93c Report REPORT EVENT:

{14873348-6157-43F5-A67D-09B3F1A38455} 2007-05-13

19:55:33:590-0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072efd SelfUpdate Failure Software

Synchronization Windows Update Client failed to detect with error 0x80072efd.