User Logins Missing from Welcome Screen - Windows XP

permalink · 12-Mar-2007, 01:57 AM

I have a user who has a computer - not on a domain - running Windows XP Pro. Ever since power went out the other day, the user names do not show up on the Welcome Screen. I have tried the ctrl-alt-del twice to reach the login screen, but no passwords the user gives me are working - for administrator, the blank password is not working and I believe the guest account had been disabled.

I also tried a Windows re-install repair. Still no users listed on the Welcome screen. Last Known Good Config did not help and also ran chckdsk to no avail. I also get the same behavior logging in through safe mode.

permalink · 12-Mar-2007, 01:57 AM

You might give System Restore a go.
How to start the System Restore tool at a command prompt in Windows XP
How to start the System Restore tool at a command prompt in Windows XP
You might also try resetting the Administrator password. (In case the password you are being given is wrong.)
I Forgot My Administrator Password!
If this fails and you cannot access the system through logging in you may need to perform an OS reinstall. Naturally the users data will need to be copied off of the drive prior to this.
David

12-Mar-2007, 01:57 AM	#1 (permalink)
ps3cheats Fixed Error! Posts: 1,497 Join Date: Mar 2007 Rep Power: 3 IM:	User Logins Missing from Welcome Screen - Windows XP I have a user who has a computer - not on a domain - running Windows XP Pro. Ever since power went out the other day, the user names do not show up on the Welcome Screen. I have tried the ctrl-alt-del twice to reach the login screen, but no passwords the user gives me are working - for administrator, the blank password is not working and I believe the guest account had been disabled. I also tried a Windows re-install repair. Still no users listed on the Welcome screen. Last Known Good Config did not help and also ran chckdsk to no avail. I also get the same behavior logging in through safe mode.

12-Mar-2007, 01:57 AM	#2 (permalink)
ps3cheats Fixed Error! Posts: 1,497 Join Date: Mar 2007 Rep Power: 3 IM:	Re: User Logins Missing from Welcome Screen - Windows XP You might give System Restore a go. How to start the System Restore tool at a command prompt in Windows XP How to start the System Restore tool at a command prompt in Windows XP You might also try resetting the Administrator password. (In case the password you are being given is wrong.) I Forgot My Administrator Password! If this fails and you cannot access the system through logging in you may need to perform an OS reinstall. Naturally the users data will need to be copied off of the drive prior to this. David

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