Computer screen goes black after Windows logo displays

**Anilrgowda** · 29-Nov-2007, 04:59 AM

Question: A Windows XP Pro system will display the Windows logo and then then the screen goes black and nothing else displays. Another monitor was tried and the same results. No new hardware or software was added to the system. A system restore, last known good configuration were done and the same issue happens. The computer will boot into safe mode and display. Any assistance offered would be greatly appreciated.

**Anilrgowda** · 29-Nov-2007, 04:59 AM

if its working in safe mode, based on your description you have a problem with your video drivers.
Change the drivers to a default of VGA or sVGA from safe more and reboot.
Once its booting up right this way then try installing the correct drivers for the card.
It could be somebody tried to update and used the wrong drivers or your current drivers are corrupt.

**mbalajitry** · 25-Dec-2007, 08:03 PM

you can chck the rpc service

29-Nov-2007, 04:59 AM	#1 (permalink)
Anilrgowda Administrator Posts: 18,715 Join Date: Jan 2006 Rep Power: 10 IM:	Computer screen goes black after Windows logo displays Question: A Windows XP Pro system will display the Windows logo and then then the screen goes black and nothing else displays. Another monitor was tried and the same results. No new hardware or software was added to the system. A system restore, last known good configuration were done and the same issue happens. The computer will boot into safe mode and display. Any assistance offered would be greatly appreciated. ------------------

29-Nov-2007, 04:59 AM	#2 (permalink)
Anilrgowda Administrator Posts: 18,715 Join Date: Jan 2006 Rep Power: 10 IM:	Re: Computer screen goes black after Windows logo displays if its working in safe mode, based on your description you have a problem with your video drivers. Change the drivers to a default of VGA or sVGA from safe more and reboot. Once its booting up right this way then try installing the correct drivers for the card. It could be somebody tried to update and used the wrong drivers or your current drivers are corrupt. ------------------

25-Dec-2007, 08:03 PM	#3 (permalink)
mbalajitry Fix my Error! Posts: 2 Join Date: Dec 2007 Rep Power: 0 IM:	Re: Computer screen goes black after Windows logo displays you can chck the rpc service

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