SYMPTOMS

When you try to hibernate a Windows XP-based computer, you may receive a "Stop 0xA0" error message on a blue screen.

CAUSE

If an integrated device electronics (IDE) time-out occurs during the hibernation process, the Atapi driver does not wait long enough for the primary IDE drive to come online.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 322389 (How to obtain the latest Windows XP service pack) How to Obtain the Latest Windows XP Service Pack
For additional information about a fix that resolves this problem, click the following article number to view the article in the Microsoft Knowledge Base: 331958 (Hard disk may become corrupted when entering standby or hibernation or when writing a memory dump) Hard Disk May Become Corrupted When Entering Standby or Hibernation


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.


APPLIES TO

•Microsoft Windows XP Home Edition•Microsoft Windows XP Professional
Keywords:

kbbug kberrmsg kbfix kboswin2000fix kbwinxpsp1fix KB320899