Admin

I bought and installed a bluetooth device. IVT Corp. Bluesoleil. I installed the software first, followed the instructions, restarted the pc and plugged in the BT device when instructed. It works. I can send files to and from the phone to the PC and vice versa. Then I downloaded the latest version of PC Suite from the Nokia website - specifically choosing the version for the Nokia 7610. Again I followed instructions carefully installing, then re-starting pc. Then after waiting for everything to settle down, I go to the "Get connected" icon of PC Suite, selecting the IVT Bluesoleil Bluetooth connection and let it search for the phone. It finds the phone. - so far, so good. BUT....... when I click on the phone and select "Next" it immediately gives me the message "Cannot authenticate the phone". I have spent a week trying everything. Multiple un-installs, and re-installs. I have tried installing PC Suite and Bluetooth in a different order. I have tried installing from the supplied disks (older software versions), I have downloaded and installed the latest versions from IVT and Nokia websites. I always re-start the pc and the phone, but always I get to the same point: PC Suite, and the bluetooth device both find the phone OK, but PC Suite won't allow me to run their file transfer software of synchronise or anything else until a phone is validly selected. But I always get the same message when selecting the Nokia 7610 Cannot authenticate the phone.. Incidentally I get the same message if trying to connect to a 6600, but this may be normal as the 6600 should have a different version of PC Suite.. Here is my configuation: Operating system: Microsoft Windows XP Build 2600 Service Pack 2 Bluetooth stacks: IVT Bluetooth stack Version 1.6 Microsoft Bluetooth stack Version 5.1.2600.2180 Bluesoleil (c) IVT Corporation Bluesoleil 1.6.1.4 Release 050606 Stack Version 05.04.05.20050408 Nokia PV Suite 6.70.22 Norton AntiVirus 2005 Microsoft AntiSpayware Beta1 vesrion 1.0.701 Surely Nokia have tested PC Suite with the Nokia 7610 before releasing it? I went down to the mobile phone shop and they told me everyone has problems with PC Suite and the Nokia phone, and I should forget about trying to fix it, as it can not be done. I can't believe that. Anyone got any ideas? Thanks in advance..

tijnema

well, more people are facing the same problem some things whoch mayube occur the problem:
Bad version of PC suite (but u already tried this...)
Bad Blutooth drivers (try updating to the latest)
bad settings on phone/pc (this will probably be the problem, maybe there's something about username/password oru maybe need to enter your PIN somewhere in the PC Suite

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2oo7

Admin

yeah tried most of this things

still no luck

tijnema

well maybe just email the Nokia team?

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2oo7

CyberGod

Its MAILY concerned with drivers...

No use e-mailing them...I tried it as i faced the same problem with my AirTel Mobile Connection....<br>

Try the newer version of Nokia PC Suite....It may solve your problem...<br>

OR use a newer version of WIDCOMM Bluetooth software drivers....

Admin

will give a try

raulgomez

I've had same kind of probs with my Nokia and bluetooth. Just keep twiddling away at it. Sometimes works, sometimes doesnt. Bluetooth and Nokia have left me cold. Cheers.

CyberGod

Exactly, raulgomez... But you have to keep your phone not too near to the dongle or the other BT enabled phone... ONLY THEN WILL IT WORK!